Contact Care Circle Ltd

We are ready to listen.

Tell us what is happening, what matters most and how you would like us to contact you.

You do not need to know the exact name of the service before getting in touch. Choose the closest option below and our team will listen carefully, answer your initial questions and help you understand what should happen next.

Talk about care See every contact option

Telephone 0333 006 2393
Newmarket, Suffolk
Respectful and confidential

An older person and a Care Circle carer enjoying conversation and a shared activity at home.

Company, conversation and the things you enjoy

Secure enquiry pathways

Select the route that matches your role.

Each route uses different questions and consent wording. This helps protect privacy and gives the receiving team clearer information to work from.

Private care enquiry

For yourself, a family member or someone close to you. The first form asks for broad needs, not a detailed medical history.

Make a private care enquiry

Professional referral

For authorised health, social care, case-management and commissioning professionals sharing proportionate referral information.

Start a professional referral

Temporary staffing request

For care providers needing planned or urgent workforce cover. Do not include confidential resident or patient information.

Request temporary staff

After you contact us

A clear handover into the next appropriate step.

Submitting a form does not confirm acceptance, availability or a clinical decision. It creates a secure starting point for proportionate follow-up.

01
Choose the route
Select the form that reflects your relationship to Care Circle and the purpose of the contact.
02
Share broad information
Provide enough context for initial routing, without unnecessary medical or service-user detail.
03
Receive a reference
Successful secure submissions receive a confirmation and reference for the enquiry.
04
Agree what follows
The appropriate team can then arrange assessment, secure transfer or further staffing discussion.

Direct contact

Speak to the right team without delay.

If you are unsure which route to use, call us and we will help you begin in the right place. Detailed records are requested later through an agreed secure process when needed.

Call Care Circle

0333 006 2393

A direct conversation is often the quickest way to discuss care, a professional referral or an urgent staffing requirement.

Call our team

Registered office · Newmarket

Care Circle Ltd

Unit 4 Willie Snaith Road
Newmarket, England, CB8 7SG

Registered in England and Wales · Company no. 12893400

View directions

Secure online enquiries

Choose the correct form

Use the private-care, professional-referral or staffing route above. Please do not send detailed clinical records through a general message.

View enquiry routes

Helpful information for the first conversation

Your name and preferred callback number
The general location or postcode
Whether the enquiry is for care, referral or staffing
The broad support needed and likely timescale